Written by Head of Creative, Natalie Delos
A colleague recently forwarded me an email from a brand specialist about Black Friday sales and asked for my thoughts.
The author’s perspective was clear: she doesn’t offer discounts for her own business, partly to respect customers who paid full price, partly because her pricing is already structured to be accessible, and partly because frequent discounting can erode brand equity.
It got me thinking. Sales can be both incredibly valuable and potentially risky; it’s all about context, strategy, and intent.
(more…)