How to choose the right marketing channels for your business
Not all marketing channels will be right for your business. You want to avoid wasting your time and money by hopping aboard the latest trendy channel, which doesn’t actually reach your target audience.
So then, how do you develop a high-impact and cost-effective marketing strategy that utilises the most successful channels for your business?
It all starts with a strategy.
For any kind of marketing to be effective, you need a solid plan to guide you. Feeling around in the dark isn’t the greatest way to approach anything in business and marketing is definitely no exception. To help devise your strategy and determine which channels are most appropriate for your business, consider the following five factors.
1. Consider your goals
What are you hoping to accomplish out of marketing? Maybe you want to see an increase in sales of your goods and services, heightened awareness for your brand or more sign ups to your newsletter. Whatever your goals, getting clear on them sets the foundation for your marketing strategy.
Each marketing channel works differently, and some are better at achieving certain goals than others. For instance, social media can be a great way to strengthen relationships you have with your existing customer base. A billboard, on the other hand, might help increase awareness by getting your brand in front of lots of eyeballs. Knowing your goals means you can pick the marketing channels that will benefit your business the most.
2. Know where you customers hang out
What does your ideal customer do on the weekends? What kind of media do they consume? What websites or apps do they frequently visit and what words are they searching on Google?
Consumers are bombarded with media clutter every day so if your marketing strategy is going to be effective, you need to know exactly where and when to communicate with them. That means not trying to reach them where you want them to be but rather targeting them where they’re already hanging out. Looking to engage with Gen Z? Get on YouTube, Instagram and Twitch. Want to talk to CEOs at large companies? Head to LinkedIn.
3. Talk to your consumers throughout their journey
We communicate to our target market when they’re at the beginning of the funnel for obvious reasons; we want to encourage them to move to the next phase of the purchasing journey. But what many businesses fail to do is nurture these same consumers once they’ve converted.
If you go on a date with someone and you had a great time, but they don’t call you back, you end up feeling a little deflated and forgotten. This is also true for the customer relationship. Presenting targeted messaging to those customers that have already converted can help you to develop a more meaningful relationship with them and encourage brand loyalty. To maximise the success of your marketing efforts, find the channels that allow you to talk to your consumers pre, during and post-sale in order to stay connected throughout the customer journey.
4. Scope out the competition
Need a little direction? Identify your most successful competitors and note which marketing channels they use – a strong indicator of where you should be directing your efforts. It confirms that a channel is likely to be effective for your business and lets you grab some share of voice on each channel.
5. Work your strategy + analyse the results
So you’ve determined you goals, discovered the channels and platforms your customers frequent and have taken inspiration from you competitors… what next?
You probably have a pretty good idea of the marketing channels that will work best for your business. But it doesn’t stop there. Marketing isn’t set and forget. It needs to be constantly tested, optimised and updated to stay relevant and ensure the best results are achieved. Take advantage of analytics and insights tools that can help to paint a picture of the success of your marketing campaigns. If you find you’re not getting the reaction you had anticipated, change tact and try again.
We’d love to help you get more out of your marketing!
With digital marketing offering endless possibilities for your marketing efforts, selecting the right marketing channels has become increasingly challenging for businesses across all industries. As strategic marketing and digital specialists, our team can help you develop and execute a holistic marketing strategy that utilises the best marketing channels for your goals, your customers and your brand. Let’s get the ball rolling.